Our privacy policy displays how we process client data, safely & securely.

Quay Embroidery Limited is committed to protecting the privacy of our users and customers. This privacy policy ("Privacy Policy") is intended to inform you how we gather, define, and utilise your personal information such as name, address, email address and mobile phone number ("Information"). It is also intended to assist you in making informed decisions when using our website and our products and services.

• All your personal Information shall be held and used in accordance with the Data Protection Act 1998 (the "Act"). If you want to know what information we collect and hold about you, please write to us at:
• Quay Embroidery Limited whose registered office is at The Quay, Poole, BH15 1HF
• Quay Embroidery Limited is the data controller of your Information for the purposes of the Act.

What Information do we collect?

When you visit our website, you may be requested to provide us with two types of information:

·  Personal Information you provide to us on an individual basis when entering information onto our forms; and

·  Website use information, collected as you and others browse our website

We maintain the highest standards of security; however, the transmission of information via the internet is not completely secure. So, whilst we will do our best to protect your Information, we cannot ensure the security of your data transmitted to our website. Any information you submit is sent at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

Similar to other commercial websites, our website uses a technology called "cookies" (see explanation below, "What are cookies?") and web server logs to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website.

What are cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

How do we use Information we collect from cookies?

As you browse on our website, the website uses cookies to differentiate you from other users to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security or give us your details more than once. Cookies, in conjunction with our web server's log files, allow us to calculate the aggregate number of people visiting our website and which parts of the website are most popular. This helps us gather feedback so that we can improve our website and better serve our customers.

How do we use the Information that you provide to us?

We use your Information in the following ways:

·  To ensure that content from our website is presented in the most effective manner for you and your computer.

·  To pass your Information to other companies to supply goods, services or information requested by you and we may pass your Information to them for this purpose.

·  To notify you about changes to our service.

·  In accordance with your authorisation at the point of Registration.

·  To contact you with information about products, services and special offers or ask you to participate in one of our customer satisfaction surveys.

·  We may pass your Information to carefully selected third party organisations:

• if we buy or sell any business or assets in which case we may disclose your Information to the seller or buyer of such business or assets.
• if we are under a duty to disclose or share your personal data to comply with any legal obligation or in order to enforce or apply our terms and conditions and other agreements or protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

How do we protect your Information?

Email is not recognised as a secure medium of communication. For this reason, we request that you do not send private information to us by email.

How can you access and correct your Information?

You may request access to all your Information that we collect online and maintain in our database by writing to us at the following address:

- Data Controller: Quay Embroidery, The Quay, Poole, BH15 1HF

We are entitled to charge a reasonable fee for this service.

Your Consent

By using our Website you consent to our collection and use of your Information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

Where we store your personal data

Data and Information that we collect from you may be transferred to and stored at a destination outside the European Economic Area ("EEA"). You consent to our sending and storing Your Information outside the EEA. We will take all steps reasonably necessary to ensure that your Information is treated securely and in accordance with this Privacy Policy.

STATUTORY INFORMATION ABOUT Quay Embroidery Limited

Registered in England and Wales

Registered Company Number: 7869817

Registered Office: The Quay, Poole, BH15 1HF